Contact Us
If you have any questions, need help with your order, or want to place a custom or international order, feel free to reach out:
- Email: roycethreads@gmail.com
- WhatsApp: +92 332 6794607 — Available for worldwide support, product queries, and shipping assistance.
We respond within a few hours on business days.
Payment Methods
Currently, we offer the following secure payment options:
- Cash on Delivery (COD) — Available for selected local regions in Pakistan.
- Online Bank Transfer / Easypaisa / JazzCash — Customers must transfer the full payment before the order is confirmed.
Once your payment is verified, your order will be processed and shipped. Our team will guide you through the process via WhatsApp if needed.
Delivery
We deliver both locally and internationally. Delivery times may vary depending on your location:
- Pakistan (Local): 3-7 business days
- International Orders: 10-14 business days via trusted courier services
You’ll receive tracking information once your order has been shipped.
Returns & Exchanges
Your satisfaction is our priority. Please review our return policy below:
- Returns and exchanges are accepted within 07 days of delivery.
- Items must be unworn, unwashed, and in original packaging.
- If you received a faulty or wrong item, we will cover the return shipping.
- In all other cases, the customer is responsible for return shipping costs.
Contact us via WhatsApp or email before sending any items back.
